Karras Grande Resort

The room service was exceptional, everything was lovely, clean towels everything was clean, sanitary, coming back to a fresh room with new towels and everything in order after a long day of tourist activities really makes your holiday a lot nicer. The pools were lovely, clean, no complaints. Exceptional hotel, location was amazing, everything you could need, food, tourist shops, supermarkets, car and arv rentals, boat cruises, all within a short walk of the hotel, just down the main road. Even the room cleaners were very polite and smiley, everything was new, perfect, 0 complaints. The breakfast wasn’t anything special, but I’m not much of a breakfast person anyways. If you’re coming to Zakinthos, this hotel is perfect, couples, families, lads trips, I think it’s amazing and definitely worth the money.

Good location. Clean, large, modern room. Excellent air conditioning. Good breakfast. Very nice reception area. Adequate sunbeds and space around the pools. George was super and demonstrated outstanding customer service. Given a complimentary meal card, which was a nice gesture.

The hotel was excellent. The staff being very kind and helpful. the mattress was super comfortable which to me was the most important thing of all and the rooms clean. The breakfast was very good with a good variety.

A very nice hotel with 3 swimming pools about 10 minutes from the beach in Tsilivi. Clean, rooms cleaned every day, very good air conditioning on hot days. Excellent breakfast with lots of choice. Peaceful, I recommend it for families with children, a separate swimming pool for children.

In general I can’t really fault the hotel, we had a fantastic holiday for 7 days. Upon on our arrival receptionist staff was very helpful, polite and welcoming. The room looked exactly as in the picture. In general the hotel was clean however there is room for improvement. Cleaning staff was very friendly and helpful, when asked for extra soap or new towels it never seemed to be a problem which is great. We had all inclusive package, therefore ended up eating at the hotel every day. There was a large variety of foods to choose from. Some are tasting great and other dishes not so much but I guess it comes to taste preference. Food was fresh. Restaurant staff were all very friendly, welcoming NHC and polite. The only unhappy staff member appeared to be hotel front of house manager!! Who don’t really have people skills or know how to make someone feel welcomed, especially when for 7 days you pay nearly £2000 pounds. Apart from that everything else was great.